ParkBeast Wait Times Support

Need help with the iPhone app, Apple Watch companion, purchases, or notifications? Email contact@parkbeast.com. Include your app version, device and iOS or watchOS version, and a short description of the problem. Please don't send passwords, payment details, or notification credentials.

Wait times and location

Wait times depend on park data and may change or arrive late. Check your internet connection and reopen the app. Location sorting is optional; allow location in iPhone Settings while using the app, or choose your park and sort order manually.

Notifications

Allow notifications for Wait Times in iPhone Settings and check that your alert rule is enabled. Focus modes, network availability, cooldowns, and daily expiration can affect delivery. After an update, keep the app open while it verifies an existing notification registration.

Premium and purchases

Use Restore in the Premium screen with the Apple Account that made the purchase. Monthly and annual subscriptions renew until canceled; manage them in your Apple Account subscription settings. The 10-day pass expires 10 days after purchase and does not renew. Apple handles billing and refunds.

Apple Watch

Open Wait Times on your paired iPhone to share setup and favorites. You can also browse parks and choose favorites directly on your Watch. An internet connection is needed to fetch current wait times.

Privacy requests

Email us to request help with backend notification data or privacy choices. We may need to verify which app installation belongs to you. The app does not require a ParkBeast account.